Privacy Policy

Introduction

Welcome to www.food.me ("us", "we", or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website (www.food.me) (the "Site").

Information We Collect

When you visit the Site, we may collect certain information about your device and your interaction with the Site. This information helps us provide you with a better browsing experience and allows us to optimize our services. The types of personal information we collect include:

  1. Device Information:
    • Examples of personal information collected: version of the web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and interaction with the Site.
    • Purpose of collection: to ensure the Site functions correctly for you and to perform analytics on Site usage for optimization.
    • Source of collection: collected automatically through cookies, log files, web beacons, tags, or pixels.
    • Disclosure for a business purpose: shared with our processor, Shopify.
  2. Order Information:
    • Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
    • Purpose of collection: to provide products or services, process payments, arrange shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and provide information or advertising related to our products or services based on your preferences.
    • Source of collection: collected directly from you.
    • Disclosure for a business purpose: shared with our processor, Shopify.

Minors

Our Site is not intended for individuals under the age of sixteen. We do not intentionally collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

Sharing Personal Information

We share your personal information with service providers to help us provide our services and fulfil our commitments to you. This includes:

  • Shopify, which powers our online store. For more information on how Shopify uses your personal information, please refer to Shopify's Privacy Policy.
  • Complying with applicable laws and regulations, responding to legal requests, and protecting our rights.

Using Personal Information

We use your personal information to provide services, including offering products for sale, processing payments, fulfilling orders, and keeping you informed about new products, services, and offers.

Cookies

Cookies enhance your browsing experience by remembering your actions and preferences. They provide insights into how people use our website. We use various types of cookies, including:

  • Functional cookies
  • Performance cookies
  • Advertising cookies
  • Social media or content cookies

Please note that removing or blocking cookies may impact your user experience. Most browsers accept cookies by default, but you can manage your preferences in your browser settings.

Do Not Track

As there is no consistent industry standard for responding to "Do Not Track" signals, we do not change our data collection and usage practices when such signals are detected from your browser.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. The "Effective Date" at the beginning of this policy will indicate when it was last revised.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us at sales@food.me or by mail at: Food Me Pty Ltd, 1733 Towrang Road Greenwich Park, Australia, 2580

If you are unsatisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.

Last Updated: 22nd January 2024