Refund Policy

Our 30-Day Return Guarantee

We understand that sometimes things don't work out as planned. That's why we offer a 30-day return policy, ensuring your satisfaction with our products.

Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:

  • It must be in the same condition that you received it.
  • It should be unworn or unused.
  • All tags and labels must be intact.
  • It must be returned in its original packaging.
  • Please provide the receipt or proof of purchase.

Initiating a Return

To initiate a return, please contact us at [your contact email]. Once your return is accepted, we'll provide you with a return shipping label and detailed instructions on where and how to send your package. Kindly note that items sent back to us without prior authorization will not be accepted.

Questions? We're Here to Help

If you have any questions or concerns about our return process, please feel free to reach out to us at [your contact email]. We're here to assist you.

Damaged or Incorrect Items

Upon receiving your order, please inspect it carefully. If you find any issues such as defects, damage, or receiving the wrong item, contact us immediately. We'll promptly assess the situation and ensure it's made right.

Non-Returnable Items

While we strive to accommodate your needs, certain items cannot be returned due to their nature. These include perishable goods like food, flowers, or plants, as well as custom products, personalized items, and personal care goods. If you have specific questions about the return eligibility of an item, please reach out to us.

Sale Items and Gift Cards

Please note that we cannot accept returns for sale items or gift cards.

Exchanges

Should you wish to exchange an item, the quickest way is to follow our return process. Once your return is approved, you can make a separate purchase for the new item you desire.

Refund Process

Upon receiving and inspecting your return, we will promptly notify you about the approval status of your refund. If approved, the refund will be processed automatically to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.

Thank you for shopping with us, and we appreciate your trust in our products and services.